1. Introduction
This Privacy Policy outlines how NeoMobix collects, uses, stores, and protects your personal information when you interact with our website. We understand that privacy is essential in the digital world and are committed to maintaining transparency in all data-related practices. By using this site, you accept our approach to information handling and privacy. We encourage you to read this policy carefully to understand your rights and our responsibilities.
2. What Information We Collect
NeoMobix collects only the information that is voluntarily provided by users through the contact form or email communication. This may include your full name, email address, and any text you include in your inquiry or message. We do not collect sensitive personal data or use automated profiling or tracking tools. By continuing to browse this website, you accept how we collect and handle basic personal data in line with this policy.
3. Purpose of Data Collection
The data you provide is used to respond to your inquiries and improve your experience with our platform. We may use the information to better understand the types of questions our users are asking and to improve the relevance of content across our pages. We do not use your information for promotional purposes, nor is it shared with third-party marketing agencies. We do not send newsletters or promotional content via email.
4. How Information Is Stored
NeoMobix uses secure systems and hosting providers that follow international standards for data safety. All communications and form submissions are stored in protected environments accessible only to authorized personnel. We implement safeguards to prevent unauthorized access, including encryption and access control. Information is retained only for the period necessary to fulfill communication or analysis goals and is then safely deleted.
5. Sharing and Disclosure
We do not sell, lease, or trade your personal data with any third parties. Your information may only be accessed internally by our team for the purpose of handling inquiries and maintaining the platform. If required by law, such as under a valid legal request from authorities, we may disclose certain information, but only to the extent legally required. In all other cases, your data remains confidential and protected.
6. Your Rights as a User
You have the right to request access to any personal data we hold about you. You can also request that we correct, update, or delete this data at any time. Additionally, you may withdraw your consent for data processing by contacting us directly. To make a request, email us at [email protected]. We usually respond within 3–5 business days.
7. Policy Updates
NeoMobix reserves the right to modify this Privacy Policy at any time to ensure compliance with legal and operational updates. When changes occur, we will revise the date at the bottom of this page. We encourage users to periodically review this policy to stay informed. Continued use of the website after changes have been published constitutes your acceptance of the updated policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your information, you can reach out to us directly using the following contact details:
NeoMobix
20 Al-Muhbara Street, Al Sa’adah, Zone 1, Abu Dhabi, United Arab Emirates
Phone: +971 2449 0112
Email: [email protected]